Refund Policy

Last Updated: July 28, 2024

At IPTV LUX TV, we are committed to ensuring customer satisfaction. We offer a money-back guarantee based on the subscription plan you purchase.

Refund Eligibility

  • 12-Month Plans: We offer a 30-day money-back guarantee. If you are not satisfied with our service within the first 30 days of your purchase, you are eligible for a full refund.
  • 6-Month and 3-Month Plans: These plans come with a 7-day money-back guarantee.
  • 1-Month Plans: This plan comes with a 3-day money-back guarantee.

How to Request a Refund

To request a refund, please contact our support team via WhatsApp, Email, or Telegram within the specified guarantee period for your plan. Please include your order details to help us process your request quickly.

Non-Refundable Circumstances

Refunds will not be issued for requests made after the money-back guarantee period has expired. We encourage all users to take advantage of our 24-hour free trial to evaluate the service before purchasing.

Contact Us

If you have any questions about our refund policy, please contact us.